Refunds and cancellation
What this covers
This page is for the 3-month plan bought on this website from Dodo Payments, our reseller and merchant of record. A plan bought in our Android or iPhone app is cancelled and refunded in its store: Apple, or Google Play (the apps keep store billing). See also the terms.
Cancel
- Sign in, open your account page and choose "Manage billing".
- There you can cancel the plan or update your card, and see your receipts.
- Cancelling stops the next renewal. You keep paid features until the end of the period you paid for.
- Deleting your account cancels the plan. Cancelling does not refund the current period; see Refunds below.
Refunds
- Within 7 days of each payment, the first purchase and every renewal, you can ask for a refund. Write to support@workfinds.app from your account email address, or from the one on your receipt, and say which payment. The payment is refunded to the way you paid; your bank may take a few days to show it.
- After 7 days we do not refund a period that has started. You can still cancel, so that it does not renew.
- This does not take away rights you have under the consumer law of the country where you live, such as a right to change your mind in the European Union or the United Kingdom, where it applies.
Price and renewal
The price is shown in your country's currency before you pay, the same as the app stores' price of this plan, with tax included where it applies. The plan starts with a 7-day free trial, once per account and email address. A card is needed to start it; we email you a reminder on day 6, and the first payment is taken on day 7 unless you cancel before then. The plan renews every 3 months at the current price for your country until you cancel; we email you at least 14 days before a price change takes effect, and you can cancel before then. The purchase is made with Dodo Payments, whose terms apply to it.