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Posted 1 week ago

Systems Engineer

Adesso SE
Pune, Maharashtra, India 🇮🇳
  • Onsite
  • Azure
  • Kubernetes
Apply on source site

YOUR ROLE

  • Application Management: Ensure stable and reliable operation of a customer-facing B2C application according to agreed SLAs.
  • Incident & Problem Management: Identify, analyze, and resolve production incidents and technical issues.
  • Perform root cause analysis and implement long-term fixes.
  • Support & Enhancements: Work on application support tickets as well as enhancement requests based on business needs. Participate in on-call support on a need basis.
  • Release & Update Coordination: Plan and support software releases, updates and system upgrades in collaboration with DevOps and development teams.
  • Change Management: Implement and coordinate application changes while minimizing operational impact.
  • Stakeholder Collaboration: Closely collaborate with German project stakeholders, architects and product owners.
  • Act as technical interface between operations and development.
  • Experience supporting applications on following tech stack:
  • Microsoft Azure
  • Azure DevOps
  • Kubernetes (Basic)
  • Postgres DBs
  • Application Management (Jira etc.)
  • Java

YOUR PROFILE

  • Solid understanding of ITIL service management processes
  • Willing to work as a 24/7 support, working in well-coordinated shifts within a supportive team, with schedules designed to keep your work–life balance
  • Strong analytical and problem-solving capabilities
  • Excellent communication and stakeholder management skills
  • Fluent in written and spoken English
  • Ability to work independently and take ownership
  • Strong learning mindset and ability to adapt quickly to new technologies