The responsibilities of this job include, but are not limited to the following:
- Coordinating coverage for staffing vacancies (open shifts, shift swaps, emergency coverage, weekends/holidays, etc.) to ensure adequate staffing and operational efficiency;
- Ensuring the appropriate assignment of shift bonuses and overtime;
- Preparing reports to support operational decision-making, such as proactively identifying scheduling gaps, analyzing staffing levels and attendance trends, and calculating labor costs;
- Communicating scheduling updates and staffing requirements to employees and leadership;
- Collaborating with center supervisors to address attendance issues, vacancies, and staffing shortages;
- Maintaining accurate employee scheduling records within Workforce management systems;
- Ensuring schedules comply with organizational policies, labor laws, licensure requirements, and applicable accreditation standards;
- Verifying credentialing and certification requirements are reflected in scheduling assignments;
- Supporting initiatives to improve scheduling efficiency, Workforce utilization, and employee engagement;
- All other duties as assigned.
Minimum education and professional requirements include, but are not limited to, the following:
- Associate degree in business administration, healthcare administration, Human Resources, or a related field preferred;
- Two to four years of scheduling, Workforce management, staffing coordination, or healthcare operations experience preferred;
- Experience in urgent care, ambulatory care, emergency medicine, or healthcare scheduling strongly preferred;
- Equivalent combination of education and experience may be considered;
- Strong understanding of scheduling principles and staffing optimization;
- Proficiency with scheduling management systems, such as Workforce;
- Experience with Microsoft Excel, Microsoft Outlook, and reporting tools;
- Strong organizational skills and attention to detail;
- Ability to manage multiple priorities in a fast-paced healthcare environment;
- Excellent written and verbal communication skills;
- Ability to maintain confidentiality and handle sensitive employee information;
- Strong problem-solving and conflict-resolution abilities.
Salary Range: $22.00 - $25.00 depending on experience.
Benefits and Other Compensation:
• Health, Dental and Vision insurance for employees and dependents
• Disability, Life and Long Term care insurance
• Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)
• Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank
• Overtime Pay (hourly), Holiday Pay (salaried & hourly, Double time compensation for all holidays worked (hourly)
• Discounted medical treatment at any Patient First location for employees and immediate family
• Bonuses include:
- Recruitment bonus