Software Engineer

• The Software Engineer will be a key contributor to the Billing Platform Team, building and maintaining the TypeScript microservices that power Kong’s commercial infrastructure
• You’ll work across the full billing lifecycle, developing features for subscription management, entitlement provisioning, usage metering, and CRM integrations, while growing your expertise in distributed systems and financial platform engineering
• This role requires solid backend fundamentals, TypeScript proficiency, and a strong sense of ownership in a domain where data accuracy directly impacts revenue
• Develop and maintain TypeScript microservices that support billing lifecycle management across self-serve and enterprise plan models
• Build and maintain integrations with payment processing and usage metering platforms for invoice generation and consumption tracking
• Implement reliable event-driven features using Kafka or similar platforms to process billing state transitions, entitlement updates, and provisioning triggers
• Contribute to the entitlement enforcement layer that controls product access based on customer plan and contract state
• Work on provisioning workflows that automate the path from sales contract events to live org configurations
• Collaborate with senior engineers, RevOps, and finance stakeholders to deliver accurate and auditable billing behavior
• Write clean, maintainable, well-tested code with comprehensive unit and integration tests across financial workflows
• Participate in code reviews and design discussions, with a focus on correctness and operational reliability
• Monitor service health and contribute to operational improvements for billing platform services
• Participate in on-call rotation to support the reliability of billing platform services

Benefits

• Flexible time off: Take time to take care of yourself and the things that matter most
• Stock options: We want you to share in our success. That’s why stock options are offered to most Kongers
• U-First Fridays: Get 4 hours a month for continuous learning with a book, podcast, or course of your choice
• Virtual events: Stay connected with Donut chats, trivia, fitness challenges, guided meditations, and more
• Home office stipend: Build a home office environment tailored to support your productivity
• Dedicated unplug days: Silence those notifications. Enjoy some well-deserved long weekend where the entire team unplugs
• Solid computer science fundamentals including data structures, algorithms, and system design
• Demonstrated skills using code repositories and collaboration tools (GitHub, JIRA, Confluence, or similar)
• Strong proficiency in TypeScript and Node.js with experience building production services, ideally with NestJS or a similar framework
• Experience working with globally distributed teams
• Experience with CI/CD pipelines and tools such as GitHub Actions or Jenkins
• Experience with multi-tenant SaaS systems and awareness of per-tenant data isolation requirements
• Understanding of event-driven architecture patterns and message-based systems (Kafka, SQS, or similar)
• Experience building or consuming REST APIs and working with third-party service integrations
• Strong debugging skills and ability to trace data consistency issues across service boundaries
• 3+ years of professional software engineering experience building backend services
• Familiarity with distributed systems concepts including eventual consistency, idempotency, and failure handling
• Solid experience with relational databases (PostgreSQL or similar) including data modeling and query design
• Experience deploying and operating services on Kubernetes in a cloud environment
• Experience with billing or payment platforms such as Stripe, Chargebee, Zuora, or usage metering systems such as Metronome or Lago
• Exposure to Snowflake or other data warehouse platforms used for business logic or contract aggregation
• Familiarity with CRM-driven provisioning workflows or Salesforce event consumption
• Experience with ClickHouse, Druid, or similar OLAP systems for usage and analytics data
• Knowledge of subscription lifecycle concepts including trials, prorations, renewals, and credits
• Experience building internal admin tooling for operational or support use cases
• Familiarity with AWS services (EKS, RDS, SQS, S3, or similar)
• Knowledge of Infrastructure as Code tools such as Terraform or Pulumi
• Experience with observability and monitoring tools (Datadog, Prometheus, Grafana, or OpenTelemetry)
• Fullstack capable with experience building lightweight internal UIs
• A genuine interest in systems where data correctness has real commercial stakes
• Experience with Docker, Kafka, CDC, or Flink is a plus