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Posted 1 week ago

Java Support Engineer

Adesso SE
Bengaluru, Karnataka, India 🇮🇳
  • Onsite
  • AWS
  • Python
  • SQL
Apply on source site

YOUR ROLE

  • Provide L2/L3 production support for applications and microservices.
  • Troubleshoot issues related to Java applications and SQL queries.
  • Handle incidents, service requests, and changes using ticketing tools (Jira/ServiceNow).
  • Perform incident analysis and RCA documentation.
  • Monitor application health and ensure system stability.
  • Collaborate with development, DevOps, and infrastructure teams to resolve issues.

YOUR PROFILE

  • 3–5 years of experience in application or production support.
  • Strong troubleshooting experience in Java and SQL.
  • Good understanding of Microservices architecture and AWS.
  • Hands-on experience with Jira or ServiceNow.
  • Solid knowledge of incident management and RCA processes.
  • Basic scripting/automation using Shell, Python, or Batch.
  • Familiarity with monitoring tools like Grafana, ELK, or Datadog.
  • Exposure to AWS services and CI/CD pipelines.
  • ITIL certification or formal ITIL training.