Executive Assistant Team Lead

• Lead, coach, and develop a team of EAs through regular 1:1s, candid feedback, goal setting, and career development
• Provide direct support for one C-Suite Executive and back up coverage as needed
• Set the vision and operating standards for the EA program, including onboarding, role expectations, coverage, and ways of working
• Build scalable playbooks, templates, and repeatable approaches for leadership meetings, onsite planning, All Hands, company events, and other high-impact programs
• Foster a connected EA community through shared practices, knowledge sharing, and thoughtful coverage across the team
• Partner with executives and their EAs to understand priorities, calibrate support, and ensure the right level of coverage
• Own hiring for the EA team, including defining the bar, partnering with Recruiting, and onboarding new hires
• Identify and implement efficiencies through technology, AI, and automation to improve how the team works
• Serve as an escalation point and thought partner for complex, sensitive, or cross-functional situations
• Partner with the People Team on programs and initiatives involving executive and leadership support

Benefits

• Vibrant offices in SF, NYC, and Raleigh-Durham—with catered meals, happy hours, and clubs to keep you connected
• Competitive pay, comprehensive health benefits, and support for fertility, mental health, and parental leave
• Lifestyle perks including home office stipends, daycare support, and commuting benefits like CitiBike and Lyft
• Comfort operating at a fast pace, navigating shifting priorities, and working flexibly when the needs of the business require it
• Strong judgment and discretion when handling confidential and sensitive information
• Ability to build trust and influence senior leaders and cross-functional partners without relying on authority
• 3-5 years of experience leading, coaching, or managing EAs or administrative teams
• A strategic and operational mindset, with the ability to turn recurring work into scalable, repeatable systems
• A track record of developing people, with the ability to give clear, direct feedback and help others grow
• Builder mindset, with comfort using technology, AI, and automation to improve how work gets done
• 8+ years of experience as an EA supporting C-suite executives in complex, fast-paced environments
• Experience planning and running complex programs and events, such as leadership onsites, Board meetings, All Hands, and company events
• Excellent written and verbal communication skills