Posted 1 day ago

Account Manager

Dubai, United Arab Emirates ๐Ÿ‡ฆ๐Ÿ‡ช
  • Hybrid
  • Full Time

Job description

๐Ÿš€ Ready to be part of the Legal Tech revolution?

As the leading SaaS publisher in Europe, DiliTrust is transforming legal departments worldwide with cutting-edge technology โš–๏ธ๐Ÿ’ก

๐ŸŒ Our Impact

From General Meeting reports to AI-assisted contract life management, our teams across France, Spain, Italy, Canada, Mexico, and MEA are the driving force behind our global success ๐Ÿค

We proudly support 2,300 customers in 50 countries, with 80% of them being CAC 40 companies ๐Ÿ“Š๐ŸŒ

๐ŸŽฏ Our Ambition

To become the first French legal tech Unicorn, reaching a valuation of over โ‚ฌ1 billion ๐Ÿฆ„โœจ

๐Ÿ† Our Recognition

DiliTrust is recognized for offering a positive and stimulating work environment ๐ŸŒŸ

We are proud recipients of the โ€œHappy at Workโ€ and โ€œTech at Workโ€ labels since 2019 ๐Ÿ˜Š๐Ÿ’ผ

๐Ÿ” What will you find at DiliTrust?

๐Ÿ’ก Innovation: Be at the forefront of legal tech advancements

๐ŸŒ Global Impact: Collaborate with diverse teams in an international and multicultural environment

๐Ÿ“ˆ Career Growth: Grow and evolve within the future unicorn of legal tech

๐Ÿ˜Š Stimulating Workplace: Experience our positive โ€œHappy at Workโ€ culture

๐ŸŽฏ Your Tasks

As an Account Manager, you will engage with senior executives of multinational corporations as well as mid-sized companies in both the private and public sectors ๐ŸŒ๐Ÿข

You will work closely with CEOs, Board members, and management teams to develop and grow strategic client relationships ๐Ÿค

Acting as a true product expert, you will be the voice of the customer internally, collaborating with sales, development, and marketing teams ๐ŸŽค๐Ÿ’ก

๐Ÿ› ๏ธ As part of your missions

๐Ÿค Build and nurture strong relationships with a portfolio of key clients

๐Ÿ” Manage contract renewals and ensure long-term customer retention

๐Ÿ“ˆ Identify and act on upsell and cross-sell opportunities to achieve targets

๐Ÿง  Act as a consultant on the product, supporting and guiding clients in their use of the solutions

๐Ÿ“Š Monitor KPIs related to business cases and product usage

๐Ÿ‘ค Profile Required

๐ŸŽ“ Bachelorโ€™s degree (minimum) with at least 5 years of relevant experience

๐ŸŒ Fluent Arabic / English bilingual

๐Ÿงญ Ability to develop long-term strategic plans for customers

๐Ÿ—ฃ๏ธ Excellent presentation and communication skills

๐Ÿ—‚๏ธ Strong ability to manage all aspects of a project

๐ŸŒ Comfortable working in an international, multicultural environment

๐Ÿ“š Strong desire to learn and become a functional expert on multiple software products

โญ Versatile, autonomous, assertive, customer-oriented, and a true team player

โ“ Why join us?

๐Ÿ“ Location: Dubai

๐Ÿš€ Join a fast-growing company in a truly international environment (France, Italy, Spain, Canada, Germany, Dubai & Mexico City)

๐ŸŒ 25+ nationalities: a cosmopolitan and multicultural mindset

โš–๏ธ Work-life balance matters at DiliTrust

๐Ÿ“ˆ A key moment to join DiliTrust in terms of growth and opportunities

๐Ÿ’™ Our Values

At DiliTrust, our values guide everything we do:

๐Ÿค Trust: Transparency and integrity in every action

๐ŸŒˆ Inclusion: A culture of empathy, diversity, and belonging

๐Ÿ”ฅ Hands-on Spirit: Initiative, resilience, and action-oriented thinking

๐Ÿ† Excellence: Constantly pushing boundaries to innovate

๐Ÿ‘ฅ Team Success: Collaboration is at the heart of everything we achieve

๐Ÿ“ Recruitment Process

1๏ธโƒฃ HR interview

2๏ธโƒฃ Hiring Manager interview (on-site)

3๏ธโƒฃ Chief of CS interview